Most claim reviewers come from outside the industry. We work inside it every day — assessing damage, writing scopes, and delivering repairs for insurers and insurance builders. That means we know exactly where claims get under-scoped, what gets missed, and what you should have received.
We see how claims are assessed from the inside. We know the shortcuts, the common under-scoping, and the areas insurers routinely miss.
We screen every private review for conflicts of interest before accepting. If we work for the insurer or builder involved in your claim, we'll tell you upfront.
When we take on your review, we work for you — not the insurer. Our report documents what was missed and what you're actually entitled to.
Every report is written to withstand scrutiny — clear, evidence-based, and suitable for negotiation, VCAT proceedings, or legal disputes.
Fast turnaround without cutting corners. Most reports delivered within 24–48 hours of inspection. Urgent same-day available on request.
Not a generalist inspector — a trade-qualified builder with over a decade of hands-on experience in insurance building and damage assessment.
Your insurer settled the claim but the payout doesn't cover the actual cost of repairs. We document the gap between what was paid and what's needed.
Your claim was knocked back or partially declined. We review the damage, the policy response, and provide an independent assessment of what should have been covered.
The insurance builder completed repairs but the work is defective, incomplete, or doesn't match the scope. We document what's wrong and what it costs to fix properly.
You've had damage but aren't sure if the insurer's assessment captured everything. We attend and document the full extent — including hidden or consequential damage.
Call or fill out the form below. Tell us what happened and why you think the outcome wasn't fair.
We check for any conflicts of interest. If we work for the insurer or builder involved, we'll let you know immediately.
We attend the property and conduct a full independent assessment — documenting everything the original assessment missed.
You receive a detailed, court-ready report within 24–48 hours — outlining what was missed and what you're entitled to.
Fill out the form below and we'll be in touch within 24 hours. Alternatively, call 0412 097 685 to discuss your situation directly.